You should carefully read the following terms and conditions. Your
purchase or use of our products implies that you have read and accepted
these terms and conditions. Please print a copy for your future reference.
a. We reserve the right to change these terms and conditions at any
b. If you are not a consumer, you confirm that you have authority
to bind any business on whose behalf you use this website
c. Certain website services will require registration and subsequent
access to those services will be subject to an approved login
name and password ("Password Details"). Information
that you provide on this website must be accurate and complete.
Details are accepted and may be withdrawn at our sole discretion
and are exclusive to you and non-transferable and must be treated
as strictly confidential at all times. In the event that you
have any concerns regarding your Password Details or become aware
misuse then you must inform us immediately.
- Order process
a. We accept the order placed on the understanding that you as
the consumer are of the age of 18 years or above.
b. The 'confirmation' stage sets out the final details of your
order. Following this, we will send to you an order acknowledgement
detailing the products you have ordered. Please note that this
email is not an order confirmation or order acceptance from ourselves.
c. Acceptance of your order and the completion of the contract
between you and us will take place on despatch to you of the products
unless we have notified you that we do not accept your order or
you have cancelled it
d. We do not file details of your order for you to subsequently
access direct on this website, and therefore, please print out
and conditions and the order acknowledgement for your own records.
If you wish to obtain specific details of your previous orders
please contact us.
a. This website is only for delivery of products to customers
in mainland UK. All goods must be signed for by an adult aged
or over on delivery.
b. Delivery charges and estimated timescales are specified when
you place an order. We make every effort to deliver goods within
estimated timescales, however delays are occasionally inevitable
due to unforeseen factors. We shall be under no liability for any
delay or failure to deliver the products within estimated timescales.
c. Deliveries will be scheduled with our customer, usually within 48 hours of the order. Changes to this booking and anything agreed with ourselves, including an inability to provide information requested that results in delay or an abandoned delivery will be chargeable up to £300 per delivery.
d. Risk of loss and damage of products passes to you on the date
when the products are delivered or on the date of first attempted
delivery by us.
a. We take payment from your card at the time we receive your
order, once we have checked your card details and stock availability.
Goods are subject to availability. In the event that we are unable
the goods, we will inform you of this as soon as possible.
b. While we try and ensure that all prices on our website are
accurate, errors may occur. If we discover an error in the price
you have ordered we will inform you as soon as possible and give
the option of reconfirming your order at the correct price or
cancelling it. If we are unable to contact you we will treat
the order as
cancelled. If you cancel and you have already paid for the goods,
you will receive
a full refund.
c. Title to any products you order on this website shall pass
to you on delivery of the products provided that we have processed
and received payment in full for the products
- Returns, Cancellations and Substitutions
a. We offer a money back guarantee. Some products are excluded
from the guarantee and are clearly marked. In the unlikely event
that you receive faulty or damaged goods, please contact customer
services for further instructions.
b. Sometimes the product specifications from the manufacturer
may change, in which case we will do our best to offer you a
of the same or better quality. You may cancel your order in accordance
with your rights under the Distance Selling Regulations.
c. Customers wishing to return goods after delivery are free to do so provided the return is raised within 14 days of delivery.
Goods must remain in their original packaging and will be liable to a 25% re-stocking charge.
Similarly, late cancellations are liable for a 10% cancellation charge if the goods have already been despatched. Goods that are returned for whatever reason not in the original packaging will be subject to a 30% restocking fee.
d. All sizes and measurements are approximate but we do try to
make sure that they are as accurate as possible.
- Intellectual Property
a. You acknowledge and agree that all copyright, trademarks and
all other intellectual property rights in all materials and/or
made available as part of your use of this website shall remain
at all times vested in us or our licensors. You are permitted
to use this material only as expressly authorised by us or
b. You acknowledge and agree that the material and content
contained within this website is made available for your personal
use only and that you may only download such material and content
for the purpose of using this website. You further acknowledge
that any other use of the material and content of this website
prohibited and you agree not to (and agree not to assist or facilitate
any third party to) copy, reproduce, transmit, publish, display,
distribute, commercially exploit or create derivative works of
such material and content.
- Liability and Indemnity
a. Nothing in these terms and conditions excludes or limits liability
for death or personal injury caused by negligence, fraudulent
misrepresentation, or any other liability which may not otherwise
be limited or excluded
under applicable law.
b. We will use reasonable endeavours to verify the accuracy of
any information on the site but makes no representation or warranty
any kind express or implied statutory or otherwise regarding the
contents or availability of the site or that it will be timely
or error-free, that defects will be corrected, or that the site
server that makes it available are free of viruses or bugs or represents
the full functionality, accuracy, reliability of the website. We
will not be responsible or liable to you for any loss of content
or material uploaded or transmitted through the website and we
accept no liability of any kind for any loss or damage from action
or taken in reliance on material or information contained on the
c. Other than as expressly provided in these terms and conditions
with respect to specific products and except for the exclusive
remedies set out at Section 5 above, any indemnities, warranties,
conditions (whether express or implied) are hereby excluded to
the fullest extent permitted under applicable law.
d. We will not be liable, in contract, tort (including, without
limitation, negligence), pre-contract or other representations
(other than fraudulent
on negligent misrepresentations) or otherwise out of or in connection
with the terms and conditions for any:
economic losses (including without limitation loss of revenues,
data, profits, contracts, business or anticipated savings); or
loss of goodwill or reputation; or
special or indirect losses
suffered or incurred by that party arising out of or in connection
with the provisions of any matter under these terms and conditions.
e. Notwithstanding the above, our aggregate liability (whether
in contract, tort or otherwise) for loss or damage shall in any
be limited to a sum equal to the amount paid or payable by you
for the product(s) in respect of one incident or series of incidents
attributable to the same clause.
f. This clause does not affect your statutory rights as a consumer,
nor does it affect your contract cancellation rights.
g. We will take all reasonable precautions to keep the details
of your order and payment secure, but, unless we are negligent,
be held liable for any losses caused as a result of unauthorised
access to information provided by you.
- Miscellaneous Provisions
a. The contract between us shall be governed by the laws of England
and any dispute between us will be resolved exclusively in the
courts of England. English is the only language offered for the
conclusion of the contract.
b. We have selected our products on the basis that they will
be used for domestic use only, if you are planning to use them
purposes please make sure that you are covered by appropriate insurance.
c. We shall be under no liability for any delay or failure to deliver
products or otherwise perform any obligation as specified in these
terms and conditions if the same is wholly or partly caused whether
directly or indirectly by circumstances beyond our reasonable control.
d. If any portion of these terms and conditions is held by any
competent authority to be invalid or unenforceable in whole or
in part, the
validity or enforceability of the other sections of these terms
and conditions shall not be affected.
e. These terms and conditions do not create or confer any rights
or benefits enforceable by any person that is not a party (within
the meaning of the U.K. Contracts (Rights of Third Parties) Act
a) We shall have the right to enforce any rights or benefits under
these terms and conditions;
b) We shall have the right to enforce and take the benefit of the
rights or benefits of any limitation or exclusion or limitation
of liability in these terms and conditions;
c) No consent from the persons referred to above is required for
the parties to vary or rescind these terms and conditions (whether
or not in any way that varies or extinguishes rights or benefits
in favour of such third parties).
f. No delay or failure by ourselves to exercise any powers, rights
or remedies under these terms and conditions will operate as a
waiver of them nor will any single or partial exercise of any such
rights or remedies preclude any other or further exercise of them.
g. These terms and conditions including the documents or other
sources referred to in these terms and conditions supersede all
understandings and agreements between you and ourselves relating
to the use of this website (including the order of products) and
sets forth the entire agreement and understanding between you and
ourselves for your use of this website